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Effective date: 25/08/2023

Privacy Policy

At MindWell Clinic, we are committed to safeguarding the privacy and security of our users' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website and utilize our mental health consultation services.


1. Information We Collect

We may collect personal information such as your name, contact details, medical history, and payment information when you register an account, schedule appointments, or interact with our platform.

2. How We Use Your Information

We use the information collected to provide you with mental health consultation services, including scheduling appointments, connecting you with therapists, and facilitating communication. We may also use your information to improve our services, personalize your experience, and ensure the security of our platform.


3. Data Sharing

We may share your information with licensed therapists and mental health professionals who are part of our network to facilitate your consultations. We do not sell or rent your personal information to third parties for marketing purposes.


4. Security Measures

We implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission over the internet is entirely secure, and we cannot guarantee absolute security.


5. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience, analyze usage patterns, and improve our services. You can adjust your browser settings to manage cookies or opt-out of certain tracking.


6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any personal information.


7. Your Choices

You can update, correct, or delete your personal information by accessing your account settings. You can also unsubscribe from marketing communications or request the deletion of your account by contacting us.


8. Children's Privacy

Our online services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 18.


9. Changes to the Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any material changes and obtain your consent if required by applicable laws.


10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at


By using MindWell, you agree to the terms outlined in this Privacy Policy. We encourage you to review this policy regularly to stay informed about how we are protecting your information.


Last updated: 25/08/2023



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