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Shipping and Returns

Welcome to our Shipping and Returns page. We are committed to providing you with the best online consultation experience possible. This page outlines our shipping and returns policies to ensure transparency and clarity in your interactions with us. If you have any questions or concerns, please don't hesitate to contact our customer support team.

 

Shipping Information:

 

1. Delivery Method: Our consultation services are offered entirely online, so there is no physical product to be shipped. Once you have successfully scheduled a consultation session, you will receive an email confirmation with the necessary details and instructions for accessing the session.

 

2. Processing Time: Consultation sessions are typically scheduled within 1 to 2 business days after booking. You'll receive a confirmation email once your consultation time has been confirmed.

 

3. Time Zone: Make sure to double-check the time zone mentioned in the consultation confirmation email to ensure you log in at the correct time.

 

Returns and Refunds:

 

1. Cancellations: If you need to cancel or reschedule a consultation session, please contact us at least 24 hours before the scheduled session. Cancellations made within 24 hours of the session may be subject to a cancellation fee.

 

2. Refunds: We strive to provide high-quality consultation services. If you are unsatisfied with your consultation experience, please contact us within 7 days of the session, explaining your concerns. We will review your case and, if appropriate, offer a partial or full refund.

 

3. Technical Issues: In the event of technical difficulties that prevent a consultation session from taking place as planned, we will make every effort to reschedule the session at a convenient time. If a rescheduled time is not feasible, a full refund will be provided.

 

Contact Us:

 

If you have any questions regarding our shipping and returns policies, please don't hesitate to contact our customer support team. You can reach us through:

 

- Email: drgilltalks@gmail.com

- Live Chat: Available on our website during business hours.

 

Note: Our shipping and returns policies are subject to change without prior notice. We recommend reviewing this page before scheduling a consultation session. Your use of our services constitutes your agreement to abide by the most current policies outlined here.

 

Thank you for choosing us for your online consultation needs. We look forward to providing you with a valuable and insightful experience.

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